PRIVACY POLICY

Privacy Policy

This Privacy Policy explains how ODMOR NA ZADATKU j.d.o.o. collects, uses, and protects the personal data of website visitors and of individuals who contact us via the website, email, telephone, or other available communication channels.

1. Data controller

The controller of personal data is ODMOR NA ZADATKU jednostavno društvo s ograničenom odgovornošću za usluge, Burićeva ulica 2, 10020 Zagreb, Croatia. OIB: 72997193151. MBS: 080961039. Email: kontakt@odmornazadatku.com. Phone: +385 98 181 4194.

2. What personal data we collect

Through the website and our communication channels, we may collect the following personal data: first and last name, email address, phone number, the content of the message you send us, data needed for business communication, preparing an offer, reaching an agreement or delivering a service, and technical data about website usage where cookies or analytics tools are used. We collect personal data only when you provide it to us yourself, for example by sending an inquiry through the contact form, email, telephone, or social media.

3. Purposes of processing

We process your personal data in order to respond to inquiries sent via the contact form, email, telephone, or social media, for communication relating to consulting, marketing, tourism project development, storytelling, web solutions, and other services, to prepare offers and business proposals, to arrange and deliver agreed services, to keep business and administrative records, to meet legal, accounting, and tax obligations, and to protect legitimate business interests, such as preserving business communication and evidencing agreed terms of cooperation.

4. Legal bases for processing

We process personal data on one or more of the following legal bases: taking steps at your request prior to entering into a contract, performance of a contract or agreed business cooperation, compliance with legal obligations, legitimate interest in business communication, handling inquiries and protecting business rights, and consent, where required, for example for certain marketing or analytics activities.

5. Contact form

When you send an inquiry through the contact form on the website, we process the data you entered in the form, including your first and last name, email address, phone number, and the content of your message. This data is used solely to process your inquiry, respond to your message, prepare an offer, or continue business communication. The data is not used to send promotional messages without an appropriate legal basis.

6. Who personal data may be shared with

Personal data may be made available to external service providers that enable the operation of the website, communication, hosting, system maintenance, accounting, or other necessary business processes. Only the data required to deliver the specific service is shared with such providers, under an obligation of confidentiality and protection of personal data. Personal data may also be disclosed to competent authorities where there is a legal obligation to do so.

7. Cookies and analytics tools

The website may use cookies to ensure the website functions correctly, to improve the user experience, and to analyze traffic. If analytics or marketing cookies that are not necessary for the website's operation are used, they are set only with your consent, in accordance with applicable regulations. More detailed information about cookies is available in a separate Cookie Policy, if published on the website.

8. Social media and external links

The website may contain links to social media or external websites, such as Instagram and LinkedIn. By clicking such links you leave this website, and the processing of personal data on external platforms is governed by their own privacy policies. ODMOR NA ZADATKU j.d.o.o. is not responsible for the way personal data is processed on external websites and platforms.

9. Data retention period

We retain personal data for as long as necessary for the purpose for which it was collected. Data sent via the contact form or email is kept for as long as necessary to respond to the inquiry and conduct any further business communication. If a contract or business cooperation is established, the data may be kept longer, in line with legal, accounting, and tax obligations. Data processed on the basis of consent is kept until consent is withdrawn, unless there is another lawful basis for its continued processing.

10. Data security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or unauthorized disclosure. Access to personal data is granted only to persons and service providers who need it to fulfill business, technical, or legal obligations.

11. Rights of the data subject

As a data subject, you have the right to request access to your personal data, correction of inaccurate or incomplete data, erasure of personal data where the conditions for it are met, restriction of processing, objection to processing, data portability where applicable, and withdrawal of consent where processing is based on consent. To exercise your rights, you can contact us at kontakt@odmornazadatku.com. We will respond to your request within a reasonable time, in accordance with applicable data protection regulations.

12. Right to lodge a complaint

If you believe your personal data is being processed contrary to applicable regulations, you have the right to lodge a complaint with the competent supervisory authority. Croatian Personal Data Protection Agency (AZOP), Ulica Metela Ožegovića 16, 10000 Zagreb, email azop@azop.hr, web www.azop.hr.

13. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to align with changes in legislation, our business, or the way personal data is processed. The updated version will be published on this website and applies from the date of publication. Last updated: 03.06.2026.