Privacy policy

Privacy Policy

This Privacy Policy explains how ODMOR NA ZADATKU j.d.o.o. collects, uses, and protects the personal data of website visitors and of persons who contact us via the website, e-mail, telephone, or other available communication channels.

1. Data Controller

The controller of personal data is ODMOR NA ZADATKU j.d.o.o. (simple limited liability company for services), Burićeva ulica 2, 10020 Zagreb, Croatia. OIB (personal identification number): 72997193151. MBS (court register number): 080961039. E-mail: kontakt@odmornazadatku.com. Phone: +385 98 181 4194.

2. What Personal Data We Collect

Through the website and communication channels, we may collect the following personal data: first and last name, e-mail address, telephone number, the content of any message you send us, data necessary for business communication, preparation of an offer, agreement, or performance of a service, as well as technical data about website usage if cookies or analytical tools are used. We collect personal data only when you provide it to us yourself, for example by sending an inquiry through the contact form, e-mail, telephone, or social media.

3. Purposes of Processing Personal Data

We process your personal data in order to respond to inquiries sent via the contact form, e-mail, telephone, or social media; for communication related to consulting, marketing, the development of tourism projects, storytelling, web solutions, and other services; for the preparation of offers and business proposals; for the agreement and performance of contracted services; for keeping business and administrative records; for fulfilling legal, accounting, and tax obligations; and for protecting legitimate business interests, such as preserving business communication and proving agreed terms of cooperation.

4. Legal Bases for Processing

We process personal data on the basis of one or more of the following legal grounds: taking steps at your request prior to entering into a contract; the performance of a contract or agreed business cooperation; compliance with legal obligations; legitimate interest in business communication, processing of inquiries, and protection of business rights; and consent, where it is required, for example for certain marketing or analytical activities.

5. Contact Form

When you send an inquiry through the contact form on the website, we process the data you have entered into the form, including first and last name, e-mail address, telephone number, and the content of the message. This data is used solely to process your inquiry, respond to your message, prepare an offer, or for further business communication. The data is not used to send promotional messages without an appropriate legal basis.

6. To Whom Personal Data May Be Disclosed

Personal data may be made available to external service providers that enable the operation of the website, communication, hosting, system maintenance, accounting, or other necessary business processes. Only the data required to perform the specific service is shared with such service providers, subject to an obligation of confidentiality and protection of personal data. Personal data may also be disclosed to the competent authorities where there is a legal obligation to do so.

7. Cookies and Analytical Tools

The website may use cookies for the proper functioning of the site, to improve the user experience, and to analyze traffic. If analytical or marketing cookies that are not necessary for the operation of the website are used, they are set only with your consent, in accordance with the applicable regulations. More detailed information about cookies is available in a separate Cookie Policy, if it is published on the website.

8. Social Media and External Links

The website may contain links to social media or external websites, for example Instagram and LinkedIn. By clicking on such links, you leave this website, and the processing of personal data on external platforms is governed by their own privacy policies. ODMOR NA ZADATKU j.d.o.o. is not responsible for the manner in which personal data is processed on external websites and platforms.

9. Personal Data Retention Period

We retain personal data for as long as necessary for the purpose for which it was collected. Data sent through the contact form or by e-mail is kept for as long as necessary to respond to the inquiry and for any further business communication. If a contract or business cooperation is concluded, the data may be retained longer, in accordance with legal, accounting, and tax obligations. Data processed on the basis of consent is kept until the consent is withdrawn, unless there is another lawful basis for its further processing.

10. Protection of Personal Data

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or unauthorized disclosure. Access to personal data is granted only to persons and service providers for whom the data is necessary to fulfill business, technical, or legal obligations.

11. Rights of the Data Subject

As a data subject, you have the right to request access to your personal data, the correction of inaccurate or incomplete data, the erasure of personal data where the conditions for this are met, the restriction of processing, the right to object to processing, data portability where applicable, and the withdrawal of consent if the processing is based on consent. To exercise your rights, you can contact us at the e-mail address kontakt@odmornazadatku.com. We will respond to your request within a reasonable period, in accordance with the applicable personal data protection regulations.

12. Right to Lodge a Complaint

If you believe that your personal data is being processed contrary to the applicable regulations, you have the right to lodge a complaint with the competent supervisory authority: the Croatian Personal Data Protection Agency (AZOP), Ulica Metela Ožegovića 16, 10000 Zagreb, e-mail azop@azop.hr, website www.azop.hr.

13. Changes to This Privacy Policy

We may amend this Privacy Policy from time to time to align it with changes in legislation, business operations, or the manner of processing personal data. The updated version will be published on this website and applies from the date of publication. Last updated: 3 June 2026.